A key area of correctional nursing
professional development is collaboration. In correctional
health care we have collaboration responsibilities not only with
other care providers but also with our correctional staff
colleagues. A valuable way to collaborate with correctional
peers is through the establishment of a common purpose. Health
care staff and custody officers work together within the
enclosed community for mutual support and similar goals.
Correctional health expert Joseph Paris,
MD, PhD, CCHP-A, suggests engaging in quality improvement
efforts that would benefit both disciplines as a method to
encourage collaboration (see his chapter on Interaction Between
Correctional Staff and Health Care Providers in the Delivery of
Medical Care in Clinical Practice in Correctional Medicine,
2nd Edition, by Michael Puisis, DO). Examples of good mutual
projects might be reducing med line time or responding to
medical emergencies. In addition, regularly scheduled
communication points such as weekly or even daily briefings
increase collaboration and communication.
Collaboration is more intense than mere
involvement. Whereas involvement is sharing information about
what is happening, collaboration is actually working together
toward a common goal. Collaboration involves mutual decision
making in a two-way exchange rather than merely assigning tasks
or involving in actions. Collaboration uses a consensus approach
rather than one-way communication.
When it comes to medical information,
patient confidentiality must always be considered. According to
NCCHC standard A-08 (Communication on Patients’ Health Needs),
communication with custody staff should address “significant
health needs that must be considered in classification decisions
in order to preserve the health and safety of that inmate, other
inmates, or staff.” Provide the minimally necessary information
needed to meet the safety need. For example, you might specify
that a patient requires a lower bunk but not that he is
epileptic, or that an inmate should not work in a job involving
high temperatures, not that the inmate is mentally ill and
receiving psychotropic medications. Enough rumors and
assumptions make the rounds in a facility without adding to it.
Conditions that may require communication
with custody to accommodate safety, housing or classification
needs include chronic illness, dialysis, adolescents in adult
facilities, communicable diseases, physical disability,
pregnancy, frail elderly, terminal illness, mental illness,
suicidality and developmental disability.
Professional development also includes
consultation with other care providers. In this regard
correctional nursing is similar to other practice settings,
although there may be a larger group of disciplines to consider.
Adherence to the team approach in all clinical processes is the
ideal to strive for.
Conflicts can arise due to conflicting
missions between custody and health care, as well as competing
priorities among health care staff. The Department of the Navy
has delineated the principles of conflict resolution as follows
(see
www.mediate.com/articles/navy.cfm for details):
• Think before reacting
• Listen actively
• Assure a fair process
• Attack the problem
• Accept responsibility
• Use direct communication
• Look for interests
• Focus on the future
• Options for mutual gain
Professional nursing practice requires
continually upgrading knowledge, skills and abilities. Thus,
other professional development areas to consider are peer review
or competency evaluation of individual staff members, quality
improvement efforts for clinical processes and accountability
for continuing professional development such as maintaining
licensure, remaining current with practice changes and
proactively improving nursing skills.
Finally, professional development involves
actively participating in the orientation and in-service
activities for health care and custody staff. Corrections staff
need to know their role in emergency medical situations, how to
control infections in the facility and how to deal with common
health issues like diabetes and hypertension, to name just a
few.
Applying professional development
principles to correctional nursing is a key component of the
specialty. Those who pursue specialty certification must
understand these principles and apply them in practice.
— Lorry
Schoenly, PhD, RN, CCHP-RN, is a member of the CCHP-RN task
force and coordinates this column. She is an independent
consultant specializing in correctional health care and social
media and is based in Pennsylvania. For correspondence about
this column, write to editor@ncchc.org.