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Ordering Information
How to Order
Payment
Discounts
Product Availability
Return/Refund Policy
Shipping
Contact Us
How to Order
National
Commission on Correctional Health Care
Attn: Publication Orders
1145 W. Diversey Pkwy.
Chicago, IL 60614
Fax:
773-880-2424
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Phone:
Call 773-880-1460 from 8:30 am to 5 pm Central Time.
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Expedited delivery:
If ordering online or by e-mail or fax, call 773-880-1460 to
request expedited delivery and to confirm delivery options. If ordering
by mail, send the order form to the
address above.
Payment
All orders under $100 must be prepaid. Purchase orders are
accepted for orders of $100 or more, but only from correctional
facilities, their contract providers and other government
agencies. The purchase order number must be provided on the
order form, and the actual PO document must be sent via e-mail,
fax or mail. A $30 processing fee will be added to all orders
to be invoiced.
Discounts
A 10% quantity discount is available for purchases of five or
more of the same item.
Academy of Correctional Health Professionals members receive a
10% discount on purchases except for items that are already
discounted (e.g.,
Standards Reference Sets). This discount is applied only to the
first of any publication; the member discount does not apply to
bulk orders. Your
Academy ID number must be provided on the order form.
Tax-exempt organizations must supply
a copy of the Illinois Department of Revenue tax exempt letter or indicate
the exempt number on the order form.
Product Availability
We ship all in-stock items promptly. If an item is out of stock when your order
arrives, we will create a back order and
notify you. If you cancel a back-ordered item, we will issue a refund
by the same method of payment as your order (e.g., by
check or by credit to your credit card account).
Return Policy
Items in like-new condition may be returned within two weeks for a refund.
Appropriate packaging (such as a sturdy box) is necessary to
ensure they are not damaged in transit. Shipping charges
are not refundable.
Shipping Services
Items must be shipped
to a street address; a PO box is not acceptable.
UPS ground service
Minimum shipping charge: $9
Orders over $90: 10% of order subtotal
UPS expedited shipping
Next Day: above rate plus $45
2-day: above rate plus $20
3-day: above rate plus $15
1. NCCHC must receive your order by 2 pm CT for expedited shipping.
Call 773-880-1460
to request express delivery and to confirm delivery
options.
2. Expedited rates are based on a single-item purchase. Additional charges
apply for shipments
weighing more than 2 lbs.
Bill your FedEx account: $9 (indicate account number on your order form)
Contact
NCCHC
Phone 773-880-1460
Fax 773-880-2424
E-mail publications@ncchc.org
Online
order form
Online catalog
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